Allergies and Dietary Restrictions
Nourish will do its best to accommodate allergies and dietary sensitivities or restrictions, but facilities come in contact with all types of foods. Nourish cannot guarantee there will be no cross-contamination, and is unable to take responsibility for allergic reactions.
Nourish requires guests to specify allergies and dietary restrictions in the mandatory comments field for cooking classes. Guests are responsible for bringing allergy medication (such as an Epipen) to cooking classes. Nourish will do its best to accommodate for all allergies, however, reserves the right to refund bookings/orders if it will not work for the specific class and menu.
Cooking School Class / Camps Cancellations, Rescheduling, Refunds and No Shows
Less than 14-days notice: If a guest is unable to attend within 14 days of the start of class / camp, they are welcome to send someone else in their place. No refunds or exchanges or reschedule.
More than 15-days notice: No refunds, but the guest may reschedule to a different Nourish Cooking School core program class of their choice. They are permitted one reschedule per booking with the required notice.
More than 30 days notice: The guest is entitled to a full refund or reschedule.
Cancellation by Nourish: In the rare occurrence that Nourish needs to cancel a class, Nourish will do its best to give the guest as much notice as possible and will re-book the guest into another class of their choice.
No refunds or exchanges for no shows, no exceptions.
Private Event Cancellations, Rescheduling, Refunds and No Shows
Deposit: A 100% payment is required at time of booking unless otherwise stated by Nourish
Cancellation or reschedule with less than 4 weeks (28 days or less notice): No refunds.
Cancellation with more than 4 weeks (28 days or more) notice: The Rental Event Representative is entitled to a 50% refund for cancellations. A $50 admin fee will be applied for processing the refund.
Reschedule with more than 4 weeks (28 days or more) notice: $150 rescheduling fee will be applied.
Reschedule by Nourish: In the rare occurrence that Nourish Vancouver Food Services Inc. needs to reschedule an event, Nourish will provide the Event Coordinator as much notice as possible and will re-book the event into the next available date. In the situation where a new date cannot be agreed to, the Event Coordinator will receive an 100% refund via the credit card that the event was purchased on.
No refunds or exchanges for no shows, no exceptions including weather.
- All prices are listed in Canadian Dollars (CAD). Prices are subject to change without notice.
Taxation and Duties
- As the Nourish Cooking School is operated out of Vancouver, British Columbia, Canada, all listed prices will be subject to GST and/or PST where relevant.
- Gift vouchers for the Nourish Cooking School are non-refundable and have no cash value.
Cooking School Release and Waiver of Liability
By agreeing to these terms and conditions, the guest acknowledges and fully understands that cooking has inherent risks, dangers and hazards and, while it is understood that they will be supervised by Nourish Cooking School Instructors, their participation in such classes and events may result in injury or illness. Nourish Cooking School contains many known and unknown hazards including, but not limited to: knives, sharp cooking utensils, dangerous appliances, hot surfaces and other dangers regularly found in kitchen environments. Further, the guest acknowledges that they have alerted management at Nourish Cooking School of any and all dietary restrictions and/or food allergies.
By agreeing to theses terms and conditions, the guest confirms on behalf of their heirs, executors, administrators, successors and assigns, release and forever discharge Nourish Vancouver Food Services Inc., its directors, officers, successors, assigns, members and any other person or organization affiliated with it, from any and all actions, causes of actions, claims and demands for, upon or by reason of any damage, loss or injury to person and property which hereafter may be sustained in consequence of any accident or activity occurring in connection to my enrolment at Nourish Cooking School.
By agreeing to these terms and conditions, the guest confirms that either: (a) they have reached the age of majority (18); or (b) they are the parent or guardian of the above mentioned participant and is authorized to agree on their behalf; and that by agreeing to these terms and conditions, they acknowledge that they have read, understand and agree to the foregoing release and waiver of liability.